Terms of Service

Welcome to Petite Penelope. These Terms of Service (“Terms”) outline the rules and conditions that apply when you access or make a purchase from our website, www.shoppetitepenelope.com (the “Site”). By visiting our Site or purchasing something from us, you agree to these Terms. Please read them carefully before using our Site.

1. General Conditions

By using this Site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree not to use our Site or products for any unlawful or unauthorized purpose, and you may not violate any laws in your jurisdiction when using the Site.

We reserve the right to refuse service to anyone at any time, for any reason.

2. Online Store Terms

All products available on the site are subject to availability. We make every effort to display our items accurately, but we cannot guarantee that your screen’s color display will be exact. Prices, product descriptions, and availability are subject to change at any time without notice.

3. Account Creation

Creating an account is optional but encouraged to easily track orders, returns, promotions, and community updates. You are responsible for maintaining the security of your account and ensuring that all information you provide is accurate and up to date.

4. Orders & Payment

All purchases made through Petite Penelope are subject to our Refund, Return & Shipping Policy. Payment must be completed at checkout using one of our accepted payment methods.

We reserve the right to cancel or limit any orders suspected of fraud or unauthorized activity.

5. Shipping & Delivery

Orders are processed Monday through Friday and typically ship within 24 business hours of fulfillment. Shipping times may vary depending on carrier delays or weather conditions. Once your order has shipped, you’ll receive tracking information via email.

Once marked as “delivered” by the carrier, Petite Penelope is not responsible for lost or stolen packages. Please refer to our Shipping Policy for more details.

6. Returns & Exchanges

We gladly accept returns and exchanges in accordance with our Refund, Return & Shipping Policy. Some items — including final sale, personalized, or intimate goods — may not be eligible for return. Original shipping fees are non-refundable.

7. User-Generated Content

By submitting reviews, tagging our brand on social media, or sharing content that references Petite Penelope, you grant us permission to use, reproduce, and share that content across our website, social media, and marketing materials.

You confirm that any content you share is your own and does not infringe on the rights of others.

8. Intellectual Property

All text, images, designs, logos, graphics, and content on this site are the property of Petite Penelope and are protected by copyright and trademark laws. You may not copy, reproduce, distribute, or exploit any of this content without our written permission.

9. Prohibited Uses

You agree not to use the site or its content:

For any unlawful purpose
To solicit others to perform or participate in unlawful acts
To violate any regulations, laws, or ordinances
To transmit malicious code or attempt to hack the Site
To infringe upon or violate our intellectual property rights or those of others
To harass, abuse, insult, or harm others

Violating any of these terms may result in termination of your access to the site.

10. Limitation of Liability

To the fullest extent permitted by law, Petite Penelope and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the site or our products.

11. Governing Law

These terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles.

12. Changes to Terms

We may update these terms periodically. Any changes will take effect immediately upon posting on the site, with the updated “Last Updated” date noted at the top. Your continued use of the site after updates constitutes acceptance of the revised Terms.

Last Updated Date: November 07, 2025